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Our aim is to help keep your Hitachi construction machinery operating safely and in peak condition throughout its life. To minimise downtime and protect the high residual values associated with the Hitachi product. Supported by our highly experienced Product Support Team, you will receive industry leading service support.
Our national network of UK Support Centres and team of specialised Hitachi trained engineers ensures we have the ability to provide a rapid response if needed. While our service vans are equipped with state of the art “Maintenance Pro” diagnostic equipment and tooling, and will be pre-loaded with any parts necessary to ensure minimum downtime.
Utilising sophisticated on-board monitoring technology we can collect vital data for the efficient operation of your machine, including fuel efficiency, CO2 emissions, idling time and health. Included as standard on all midi, medium and large size excavators and wheeled loaders, we will use this data to proactively advise on preventative maintenance and alarms if they occur. If you need a visit from one of our factory trained engineers, they will arrive on site briefed and equipped to return your machine to optimum performance, with minimal downtime.
With access to the Hitachi Global E-Service Owners Site, you can also monitor your own machines’ performance 24/7.
Register to Hitachi ConSite and receive a monthly email, providing a consolidated report on your machines monthly performance and operational data.
Friday, January 10, 2020
Hitachi Construction Machinery (UK) have confirmed that from January 2020, every mini, medium and large excavator, wheeled loader and wheeled excavator will be fitted with the CESAR Security System po... - more
Monday, January 06, 2020
Hitachi Construction Machinery (UK) is delighted to announce that Ardent has invested a further two-million pound in machinery in this final quarter of the year. The deal, for twenty-five large machin... - more
Monday, January 06, 2020
Hitachi Construction Machinery (UK) has expanded its business operations by acquiring a new building to support its after sales division. HCMUK have moved its Product Support Department into a new 22,... - more
Tuesday, December 17, 2019
A huge well done to the team at both our Head Office and nationwide depots for raising a fabulous £1,276 for Crisis, a national charity that offers hot food, companionship, medical checks, clothing,... - more
Friday, December 13, 2019
Recently, there have been cases that e-mails posing as the Hitachi Construction Machinery Group employees have been sent with invoices asking for payment into specified bank accounts. Please confirm t... - more
Copyright © 2020 Hitachi Construction Machinery (UK) Limited, Monkton Business Park North, Hebburn, Tyne and Wear NE31 2JZ. Tel: (0191) 430 8400